Raffi Kassarjian

General Manager Emerging Products Group, TeamViewer

“IoT device management is currently a hot topic. Customers are excited about the prospect of being able to manage devices not only within their local networks but in building sites or production facilities around the world. The most prominent question is: what benefit will this bring to me?

We believe the best short-term benefit of IoT is the ability to be informed when there is an issue with a remote device or machine and to be able to instantly access the device for remote troubleshooting, configuration and even remote maintenance. This reduces downtime due to machine failures and also maintenance costs.”